AARAMBH SOLUTION- HR CONSULTANCY : Chat Support Executive

We are hiring for Chat Support Executive at Nani Chirai, Location .

Industry: E commerce

SKILL- Fluency in English and Hindi 

Qualification: Graduate (Any discipline)

Experience: Freshers welcome

Job Overview:

We are seeking a dedicated Chat Support Executive to manage customer inquiries and provide product support through chat platforms. The ideal candidate will be fluent in English, Hindi, and preferably a regional language. This role involves assisting customers with product and order-related queries, resolving complaints, and occasionally handling support calls.

Key Responsibilities:
* Engage with customers over chat to address inquiries related to:
* Product details and order questions
* Order tracking and delivery updates
* Product recommendations and sharing website links
* Complaint resolution
* Handle support calls as needed.
* Collaborate with the team to ensure accurate and timely responses.
* Be well-versed in the product range to provide informed support.

Qualifications & Skills:
* Languages: Fluent in English, Hindi, and an additional regional language (preferred).
* Customer Service: Strong communication and interpersonal skills.
* Technical Skills: Proficient in chat platforms, fast typing, and basic e-commerce tools.
* Work Ethics: Solution-oriented, proactive, and detail-focused.

Benefits: Bus transportation and food facility provided by the company.

Apply Now!
Send your CV to:
📧 aarambh.jobconsultancy@gmail.com
📞 +91 6359824845 / 9313548804