Benchmark Shipping & Logistics : Business Development Officer

1. Sales & Business Development

• Identify and target shippers, importers, and exporters with ocean freight requirements.
• Promote FCL, LCL, breakbulk, and project cargo services to prospective clients.
• Negotiate freight rates, surcharges, and contract terms to achieve profitability.

2. Client Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business.
• Provide consultative support to clients on trade lanes, transit times, and cost-effective routing.
• Handle customer queries related to schedules, documentation, and shipment tracking.

3. Market Research & Pricing

• Monitor global sea freight market trends, freight rate fluctuations, and competitor activities.
• Identify emerging trade lanes and new business opportunities for expansion.
• Work with pricing teams to secure competitive ocean freight rates from carriers.

4. Coordination & Service Delivery

• Liaise with shipping lines, NVOCCs, and overseas agents for space bookings and service commitments.
• Coordinate with operations and documentation teams to ensure timely cargo handling.
• Ensure smooth transition of confirmed bookings from sales to execution teams.

5. Reporting & Compliance

• Maintain an updated database of leads, prospects, and client interactions.
• Submit regular sales performance reports to management.
• Ensure compliance with shipping regulations, company policies, and contractual obligations.