Company in Mundra : Customer Support and Sales Executive
Posted: 1 month ago
1
gandhidham
2.00 - 3.00 Years (Exp)
min 40.00 Annually
Education Qualification: Graduation
Description:
Key Responsibilities:
- Payment Collection & Reporting:
- Collect payments from customers as per company policies and ensure timely deposits.
- Maintain accurate records of payments and update the system regularly.
- Provide regular updates on collections and outstanding payments to the Marketing team.
- Customer Support & Relationship Management:
- Address customer inquiries related to payment collection and resolve any issues promptly.
- Build and maintain positive relationships with existing and potential customers for smooth business operations.
- Provide consistent follow-up to customers on payment and service-related matters.
- Sales & Business Development:
- Identify potential import customers and commodities and send CFS quotes to CHA/Importers/Shipping Lines.
- Meet customers regularly to understand their needs, provide updates, and strengthen relationships.
- Follow up with CHA/Importers for business opportunities and gather volume projections.
- Report daily sales visit updates and provide weekly/monthly projections to the team.
- Analyze feedback from customers regarding business wins, losses, and reasons for these changes.
- Coordination with Internal Teams:
- Work closely with the Finance and Accounts team to ensure smooth transaction processing.
- Act as a liaison between shipping lines/CHA/Importers and the ACFS Operations team.
- Import & Export Documentation:
- Assist in handling basic documentation related to import and export processes, ensuring compliance with regulatory requirements.
Contact Person
Name: Jobs Mundra
Email: jobs2023.mundra@gmail.com