Company in Mundra : Customer Support and Sales Executive

Posted: 1 week ago

1
gandhidham
2.00 - 3.00 Years (Exp)
min 40.00 Annually

Education Qualification: Graduation

Description:

Key Responsibilities:

  • Payment Collection & Reporting:
    • Collect payments from customers as per company policies and ensure timely deposits.
    • Maintain accurate records of payments and update the system regularly.
    • Provide regular updates on collections and outstanding payments to the Marketing team.
  • Customer Support & Relationship Management:
    • Address customer inquiries related to payment collection and resolve any issues promptly.
    • Build and maintain positive relationships with existing and potential customers for smooth business operations.
    • Provide consistent follow-up to customers on payment and service-related matters.
  • Sales & Business Development:
    • Identify potential import customers and commodities and send CFS quotes to CHA/Importers/Shipping Lines.
    • Meet customers regularly to understand their needs, provide updates, and strengthen relationships.
    • Follow up with CHA/Importers for business opportunities and gather volume projections.
    • Report daily sales visit updates and provide weekly/monthly projections to the team.
    • Analyze feedback from customers regarding business wins, losses, and reasons for these changes.
  • Coordination with Internal Teams:
    • Work closely with the Finance and Accounts team to ensure smooth transaction processing.
    • Act as a liaison between shipping lines/CHA/Importers and the ACFS Operations team.
  • Import & Export Documentation:
    • Assist in handling basic documentation related to import and export processes, ensuring compliance with regulatory requirements.

Contact Person

Name: Jobs Mundra

Email: jobs2023.mundra@gmail.com

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